Day: September 25, 2020

New insurance legislation kickstarts industry reform

Major changes to the way insurers deal with consumer insurance contracts were brought into force on September 1 this year, paving the way for widespread industry reform. The implementation of the Consumer Insurance Contracts Act 2019 provides consumers with enhanced protection and steps out how insurers must deal with policyholders throughout their customer journey and in the event of a claim. Greater protection for consumers The Act makes provisions for

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