Chimney Fire

A fire in a chimney flue is usually because of residue or build up of tar, soot or grease. In the event the chimney is on fire, contact the emergency services

Regular cleaning of the chimney will help prevent fires. Clean fuel will also help and burning hot fires tends to use up the fuel and produce less residue, particularly if the flue gets hot enough to allow the exhaust to exit the flue before cooling and condensing in the flue.

Outr team have dealt with all types of fire damage claims. We can help you compile, submit and negotiate your claim to a satisfactory settlement. 

Talk to us about your loss now for peace-of-mind that your claim is in the best hands

We provide industry leading expertise and support in the aftermath of a chimney fire by:

  • finding alternative accommodation for you and your family
  • coordinating emergency repair works to stabilise your property
  • arranging cleaning contractors to clean-up any mess
  • assessing the total loss to your property, including smoke and water damage that initially may not be evident yet cause long-term issues in your home
  • preparing all the paperwork associated with your claim
  • negotiating with your insurer and their loss adjustor to achieve the optimum outcome for your claim
  • helping you engage independent contractors with your best interests in mind and supervise their works until works are completed.

In the aftermath of a fire, remember these key rules:

  • Phone CMG for claims advice before you phone your insurer.
  • Stay away from structurally unsound buildings until an expert declares the scene safe.
  • Don’t touch anything. Your insurer will want evidence of the damage caused.
  • Photograph the scene extensively.
  • Don’t carry out repairs until instructed to do so. This may affect your claim.