Escape of Water

Escape of water is one of the most common types of insurance claims in the home or business.

Pipes burst for many reasons but the main reason in winter is due to freezing temperatures. The water in the pipe expands when frozen leading the pipe to split/burst.

Apart from the obvious water damage – water can seep along joists, down inside walls, under floorboards, into electrical sockets and can be more difficult to see.

Our team have dealt with all types of burst pipe claims. We can help you compile, submit and negotiate your claim to a satisfactory settlement.

Talk to us about your loss now for peace-of-mind that your claim is in the best hands

We provide industry leading expertise and support in the aftermath of an escape of water by:

finding alternative accommodation for you and your family
coordinating emergency repair works to stabilise your property
arranging cleaning contractors to clean-up any mess
assessing the total loss to your property, including water damage that initially may not be evident yet cause long-term issues in your home
preparing all the paperwork associated with your claim
negotiating with your insurer and their loss adjustor to achieve the optimum outcome for your claim
helping you engage independent contractors with your best interests in mind and supervise their works until works are completed.

In the aftermath of an escape of water, remember these key rules:

Phone CMG for claims advice before you phone your insurer.
Stay away from structurally unsound buildings until an expert declares the scene safe.
Don’t touch anything. Your insurer will want evidence of the damage caused.
Photograph the scene extensively.
Don’t carry out repairs until instructed to do so. This may affect your claim.

Escape of Water

Talk to us about your loss now for peace-of-mind that your claim is in the best hands

We provide industry leading expertise and support in the aftermath of an escape of water by:

In the aftermath of an escape of water, remember these key rules:

Professional Memberships

Residential

Commercial

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