Esther has been with CMG for over 30 years and has been an integral part of the growth of CMG. As operations manager, she is responsible for planning and formulating strategy, claims process management, compliance, reporting, and analysis.

Esther has been a driving force behind the change implementation, quality standards, and continuous improvement.

Today Esther oversees operations for five companies under CMG. Her experience, flexibility, and willingness to embrace technology and deliver a premier standard of service is her specialty. Esther holds a Diploma in Management and Employee Relations from the National College of Ireland and is a Member of the Insurance Institute of Ireland.

Esther brings a wealth of industry and managerial experience, she has helped establish the company’s other four offices while overseeing the organisational activities of the businesses, supervising, hiring, and training employees, managing quality assurance programs, and strategizing process improvements.

Esther’s role plays an important part in the overall running of the business as she endeavours to make the client experience with CMG the best experience possible.