Who Are We?
We are CMG Claims Limited, t/a Mid-West Assessors, Balcombes Claims Management, Sperrin Loss Assessors, Clearys Loss Assessors and Insurance Services, King Loss Assessors & Claim Management Group Ltd. Registered in Dublin, Ireland, C.R.O. Number 234164, and regulated by The Central Bank of Ireland, C56819 & Authorised and Regulated by the Financial Conduct Authority No. 930585. Our Registered Office is The Square, Cloghan, Co Offaly, Ireland and 10 James Street, Omagh, Co. Tyrone, BT78 1DH. Established in 1995. Claim Management Group are an innovative business that specialises in claims investigation and management services. Our client base encompasses, domestic, commercial, and corporate clients.
In accordance with current Data Protection legislation, Claim Management Group are identified as a Data Controller, there may be occasions when Claim Management Group are also identified as a Data Processor.
How we collect information about you
We collect personal information from you when you register on our website, either by email, or by filling out a form. The personal information that we collect enables us to respond effectively to your requests for our customised services. Information that we will process in connection with our services includes, your name, company name, email address, postal address, phone number(s) and any other information that itself can identify or, when tied to the above information, may identify you as a specific individual. There may be occasions when it is necessary to collect financial information relating to the services, we provide. The above detailed list is not exhaustive, taking into consideration the wide variety or services that Claim Management Group provide and deliver.
We collect the domain names and IP addresses of our visitors for statistical purposes, to measure use, to improve the content or responsiveness of the Site or to customise the content or layout of the Site for the individual visitor. We do not disclose this information Third Parties’.
Claim Management Group use a variety of social media platforms, personal information may be collected from these platforms.
Yes. A cookie is an element of data that a website can send to your browser, which may then be stored on your system. You can set your browser to notify you when you receive a cookie, giving you the opportunity to decide whether to accept it. We use one type of cookie to maintain your login information for as long as you are using the site. No personal information is stored in this cookie and the cookie is deleted from your computer when you leave the Site. Our second cookie type simply identifies you as you move throughout the Site, providing faster, personalised access to view various site pages.
Claim Management Group uses Google Analytics to analyse its website performance. The information Google Analytics gathers using our websites’ cookies generate generic reports about the use of our website. The information generated by the cookie about your use of the Site (including your IP address) will be transmitted to and stored by Google on servers in the U.S. If the IP anonymization is activated, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement of the European Economic Area. In exceptional cases, the full IP address is sent to and shortened by Google servers in the U.S.
On behalf of the website provider Google will use this information for the purpose of evaluating your use of the Site, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. Google will not associate your IP address with any other data held by Google.
Further information concerning the terms and conditions of use and data privacy can be found at:
Our website is not intended for children under 13 years of age. No one under age 13 may provide any information to us through the Site. We do not knowingly collect Personal Information from children under 13. If you re under 13, do not access, use, or provide any information on the Site or on or through any of its features. If we learn we have collected or received Personal Information from a child under 13 without parental consent will delete that information. If you believe we might have any information from or about a child under 13 please contact us by sending an email to firstname.lastname@example.org alternatively, you can write writing to us at Claim Management Group, The Square, Cloghan, Co Offaly, Ireland.
How we use your Personal Information
We will use your personal information to supply you with the services and support you request, and to provide you with updates on our services. Your personal information will also be used to evaluate our services. Your personal information will also be processed to respond to any questions and comments and to follow up on our customer service. If necessary, to gain feedback on our services, and website, to tackle disputes, collect payments due or resolve outstanding issues, to prevent potentially prohibited or illegal activities.
Our Legal Basis to Process your Personal Information
We rely on the following legal bases to process your personal information:
CONTRACT: Where it is necessary to enter into and perform a contract to provide you with our services, such as assessing suitability for a service, including consider whether or not to offer to you the service, the price, the payment methods available and the conditions to attach. Managing services, we provide to you and updating your records.
LEGITIMATE INTERESTS: Where it is in our Legitimate Interests to do so, such as, managing services we provide to you, updating your records, contacting you about your account and account payment (where appropriate). To follow guidance and recommended best practice of government and regulatory bodies. To keep records of our communications with you and our staff.
LEGAL OBLIGATION: Where we are legally mandated to share your personal information with people or organisations such as regulatory bodies and Government Agencies.
CONSENT: Where you have willingly provided us with your personal information to enable us to provide our services and products. You may withdraw your consent at any time in the future by emailing us at email@example.com or by writing to us at Claim Management Group, The Square, Cloghan, Co Offaly.
Sharing of personal information
When we are legally obliged to share your personal information with either regulatory bodies or government agencies we will do so accordingly.
Data Transfers to Countries Outside The EU/EEA
It is not the practice of Claim Management Group to transfer personal information outside European territories.
How Long Do We Keep Your Personal Information?
We will retain your personal information for as long as we provide our services to you and have reasonable business needs, such as managing our relationship with you, and managing our operations. Personal information will be retained by Claim Management Group in accordance with our legal obligations and our legitimate interests. We will not retain personal information for longer than is necessary.
How We Protect Your Personal Information
Claim Management Group takes the security of your personal information seriously. We implement a variety of security measures to maintain the safety of your personal information. We take commercially reasonable steps to protect your personal information when you transmit it from your computer to the site and to protect such information from loss, misuse, unauthorised access, unauthorised disclosure, alteration, or destruction. You should be aware that no internet transmission is ever 100% secure or error-free. E-mail sent to or from the site may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail. Where you use passwords, ID numbers or other special access features on this Site, it is your responsibility to safeguard them.
Your Rights Under Data Protection Legislation
We detail below a list of the rights that all individuals have in accordance with current data protection legislation. Not all rights are absolute and may only apply in certain circumstances. Should you wish to exercise your rights at any time we will advise you if circumstances allow for the rights to be exercised.
The right to be informed about the processing of your personal information
The right to restrict processing of your personal information
The right to have your personal information erased (the “right to be forgotten”)
The right to request access to your personal information and to obtain information about how we process it
The right to move, copy or transfer your personal information (“data portability”)
Rights in relation to automated decision making which has a legal effect or otherwise significantly affects you
Taking into consideration the size of our business we do not have a designated Data Protection Officer. However, should you wish to contact us regarding the manner we process your personal information you can send an email to firstname.lastname@example.org. You can also write to our Data Protection Compliance Manager, Mrs. Esther Howe, Claim Management Group, The Square, Cloghan, Co Offaly, Ireland
You also have the right to complain to the Data Protection Commissioner’s Office which enforces data protection legislation. The Office of the Data Commissioner can be contacted at 21 Fitzwilliam Square, Dublin 2. Email: email@example.com